Details for Employers | Service | Recruitment
About our Applicants
Information for Hotels, Restaurants, Caterers
Where do the applicants come from?
Working with reputable agencies, applicants may come from South Africa, Australia, France, Spain, Italy, Germany, Austria and Switzerland.
Do the staff require live in accommodation?
Yes, because we recruit the majority of our staff from overseas all applicants do require live in accommodation.
Click here for details on live-in deductions
Are the applicants eligible to work in the UK?
Applicants that are EEA (European Economic Area) nationals are free to seek work in any member country, therefore applicants from France, Spain, Italy and Germany etc. are eligible to work in the UK.
Applicants from South Africa and Australia enter the UK on Working Holiday Visas.
The working holidaymaker scheme is an arrangement whereby a person aged between 17 and 30 can come to the UK for an extended holiday for up to two years, with the intention of taking paid work as part of the holiday.
Click here for info on working holiday visas
Who arranges the visas?
Applicants that come via our agencies have their visas applied for and processed before the files are sent on to us. Therefore any South African or Australian applicant we have on our books has a working holiday visa and is ready to travel to the UK to start work.
A copy of the applicant’s visa with their complete file will always be kept at the office in England and it will be available on request.
For how long can I expect to employ a member of staff?
The minimum placement is normally six months. If you are looking to employ a member of staff for a longer period of time this can be negotiated before we begin the recruitment process. If you require seasonal staff, or a staff member to cover a shorter period of time, we, of course, would be able to oblige.
How do I recruit a member of staff?
We will send you a number of files by fax, email or post for your perusal. Once you have had a chance to assess the applicants CVs we will be in touch to find out your thoughts. If you are interested in an applicant and would like to proceed we ask you to fill in our Confirmation of Employment form and return it to us.
Please print out our Confirmation of Employment form and fill it in with a BLACK PEN using BLOCK CAPITALS.
Confirmation of Employment
This is a simple one page document where the employer enters data confirming details of employment for the applicant. For example, hotel details, description of duties, conditions of placement.
The agent abroad will present the completed form to the applicant, who accepting the job will sign the paperwork and return it to the office. You will then be notified of the applicant’s acceptance and be informed as to the arrival of your staff member.
Can I speak to an applicant before I decide to employ them?
If you would like to talk to the applicant before committing to offering a position we can put you in touch with the applicant. We inform applicants as best we can as to the placement on offer, but we do understand that contact with the employer prior to arrival in the UK can benefit both parties.
Once I have booked an applicant, when can I expect my new staff member to arrive?
Once the placement has been finalized, our agent will book a flight for the applicant to arrive in accordance with the start date you have specified on the Confirmation of Employment.
If you are looking for an applicant to start asap we, as a general guideline, specify four to seven days for non-European staff and two to four days for European staff. This is, of course, dependent on the time of year and flight availability.
Once we have received the flight details we will route the applicant to you. This will usually involve the applicant taking a coach or a train to your nearest station and then a taxi on to the establishment. We will forward you a copy of the UK travel itinery so you know when to expect your new staff member.
All travel costs are met by the applicant.
How much will I be charged?
The charge is a one off placement fee which is the equivalent to the applicants weekly salary (as stipulated by the employer prior to employment) plus VAT. For example, if you were paying a chambermaid £160.00 per week we would invoice you for £160.00 plus VAT for the placement.
For the placement of chefs and management, we charge a fee which is based on a percentage (10% and rising) of their annual salary depending on the applicants level of experience.
What if the placement does not work out?
If, for any reason, the placement does not work out and we are notified within the first two weeks from the date of the applicants arrival we will offer a full refund and a replacement member of staff.
If an applicant does not fulfill their contract and decides to leave for whatever reason the ‘confirmation of employment’ as signed by the applicant states that the costs for re-filling the position will be deducted form the applicant’s salary.
If you would like some more information, please drop us an email for an informal chat, we are always happy to answer questions and discuss any queries you may have.
Please download our Confirmation of Employment form here.
